BBB Business Review

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BBB Accredited Business since 10/17/1962

NV Energy

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Phone: (775) 834-4444Fax: (775) 834-4202View Additional Phone Numbers6100 Neil Rd, RenoNV 89511-1100View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 10/17/1962

BBB has determined that NV Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised NV Energy's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues7
Problems with Product / Service1
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on NV Energy

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/17/1962Business started: 01/01/1899
Type of Entity

Corporation

Incorporated: January 1965, NV

Business Management
Principal: Mr. Paul J. Caudill (President / CEO)Mr. Douglas A. Cannon (Corporate Secretary)
Contact Information
Customer Contact: Ms. Denice Tsuda (Credit Manager)Ms. Gretchen Djukanovich (Manager, Customer Contact)
Business Category

Electric Companies

Alternate Business Names
Sierra Pacific Power Company

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.