BBB Accredited Business since 02/09/2011
SERVPRO of Carson City/Douglas County/So. Lake TahoeFind a Location
Phone: (775) 588-2355Fax: (775) 588-2354193 Shady Ln, Stateline, NV 89449 Send email to SERVPRO of Carson City/Douglas County/So. Lake TahoeView Additional Web Addresses
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A BBB Accredited Business since 02/09/2011
BBB has determined that SERVPRO of Carson City/Douglas County/So. Lake Tahoe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised SERVPRO of Carson City/Douglas County/So. Lake Tahoe's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on SERVPRO of Carson City/Douglas County/So. Lake Tahoe
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
This business is a franchisee of Servpro Industries, Inc. (801 Industrial Blvd, Gallatin, TN 37066; (615) 451-0200; www.servpro.com).BBB file opened: 06/06/2002Business started: 04/05/2002
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Nevada State Contractors Board
9670 Gateway Dr STE 100
Reno, NV 89521-3953
Contractors State License Board - State of California
9821 Business Park Dr
Sacramento, CA 95827-1703
BBB records show a license number of 0069828 for this company, issued by Nevada State Contractors Board. Their web address is http://www.nvcontractorsboard.com.
BBB records show a license number of 940396 for this company, issued by Contractors State License Board - State of California. Their web address is http://www.cslb.ca.gov.
Type of Entity
Incorporated: April 2002, NV
Business ManagementPrincipal: Mr. John R. Allen (President)Ms. Kimberly (Kimber) B. Allen (Treasurer)
Contractors-General, Fire & Water Damage Restoration, Crime Scene/Trauma Clean Up, Mold & Mildew Removal & Remediation, Air Duct Cleaning, Carpet & Rug Cleaners, Glass Board-Up Service, Fire & Smoke & Water Clean Up, Water Mitigation