BBB Accredited Business since 01/11/2006
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since 01/11/2006
BBB has determined that GreatAuPair.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised GreatAuPair.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Business ManagementPrincipal: Mr. Shannon Pitts (CEO)Customer Contact: Mrs. Jamie Pitts (Vice President)
Child Care Referral, Senior Home Care, Tutoring, House Cleaning, Pet Sitting Services
Products & Services
GreatAuPair serves over 150 countries worldwide, offering flexible, affordable care providers. Caregivers can find an au pair, nanny, babysitter, senior care, personal assistant, tutor, housekeeper, and pet sitter jobs from over 20,000 available positions. Families can choose from over 92,000 au pairs, nannies, sitters, tutors, assistants, and other care providers. Registration is always free.
Industry TipsFinding a Tutor
Spring-Cleaning? Know What to Keep, What to Discard and When
Storm Clean-up Schemes Cause Additional Heartache
What to do with Fido?