BBB Accredited Business since 02/13/2013
Mercedes-Benz of Reno
Phone: (775) 326-4000Fax: (775) 851-0281View Additional Phone Numbers11500 S Virginia St, Reno, NV 89511-8900
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since 02/13/2013
BBB has determined that Mercedes-Benz of Reno meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Mercedes-Benz of Reno's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Mercedes-Benz of Reno
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Nevada Department of Motor Vehicles
555 Wright Way
Carson City, NV89711-0001
BBB records show a license number of EPES 00039450 for this company, issued by Nevada Department of Motor Vehicles. Their web address is http://www.dmvnv.com.
BBB records show a license number of DLR000039446 for this company, issued by Nevada Department of Motor Vehicles. Their web address is http://www.dmvnv.com.
BBB records show a license number of GAR 000039451 for this company, issued by Nevada Department of Motor Vehicles. Their web address is http://www.dmvnv.com.
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. Eric Lackshin (General Manager)Mr. Brett E. Coleman (Owner)Mr. Arne Hoel (Owner)
Contact InformationCustomer Contact: Ms. Ronda Hartley (Customer Care Manager)
Auto Dealers-New Cars, Auto Repair & Service, Auto Dealers-Used Cars