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Consumer Complaints

This Business is not BBB Accredited

Jack Ross Ammunition

Phone: (775) 857-1111Fax: (775) 857-1634

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Customer Complaints Summary

72 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues62
Problems with Product / Service10
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints72

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (72)BBB Closure Definitions
09/09/2013Delivery Issues | Read Complaint Details
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Complaint
I, along with many others (according to Yelp: ) have placed an order with this company. After waiting six months and several explanations and excuses later, this company refuses to answer any of my emails and has yet to deliver my $159 order I placed with them in March 2012. It is too late to dispute the charge on my credit card and repeated attempts to reach someone at the company go unanswered.
Product_Or_Service: 9mm 115 gr RN -- case of 1000
Order_Number: #

Desired Settlement
I would like to get my $159, plus $12.50 in shipping (total = $171.50 charged to my credit card) back and for others to be warned about this company before deciding to do business with them.

Business' Initial Response
Contact Name and Title:
Contact Phone:
Contact Email:
Customer was mailed a refund in the amount of $183.65 (purchase price plus interest) on 8/26/13.

07/23/2013Delivery Issues
07/22/2013Delivery Issues
07/22/2013Delivery Issues
07/15/2013Delivery Issues
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05/03/2013Delivery Issues

Industry Comparison| Chart

Ammunition, Ammunition Reloading

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.