Every year, Better Business Bureau serving Eastern North Carolina receives complaints from consumers who have fallen prey to dishonest and sometimes unlicensed moving companies. Following a few simple tips when looking for a mover will go a long way toward protecting yourself from being victimized by scam artists this moving season.
Locally, BBB received nearly 50 complaints against movers in the past year. Complaints to BBB about movers are primarily about damaged or lost goods, and final prices in excess of original estimates.
“Researching any company before doing business with them is a great habit to get into and checking a mover’s credentials is critical,” said Toby Barfield, president and CEO of BBB serving Eastern North Carolina. “Last year alone, consumers relied on our BBB more than 18,000 times for finding a trustworthy mover.”
BBB and the American Moving & Storage Association offer the following advice for finding a trustworthy moving company:
The Federal Motor Carrier Safety Administration. The North Carolina Utilities Commission. The NCUC regulates intrastate moving within North Carolina. Your move cost will be determined by rates issued by the Utilities Commission.
The Federal Motor Carrier Safety Administration. All interstate movers must, at minimum, be licensed by the Federal Motor Carrier Safety Administration and are assigned a motor carrier number you can verify at www.protectyourmove.gov.
For additional information or to view the Business Review of a moving company in your area, visit bbb.org.