E-mail Scam Using BBB Name Continues

February 28, 2012

Businesses and consumers across the country have been hit by an on-going e-mail scam that appears to be from Better Business Bureau. The phony e-mails started in November and have changed forms a number of times.

One version of the phony e-mails contains a subject line reading "BBB SBQ Form," followed by a series of numbers. Recipients are asked to click on a link to update their information with Better Business Bureau. The link supposedly leads to a form on bbb.org, but it really goes to a third-party Web site that downloads a virus on the consumer’s computer.

BBB also warns that the original version of the e-mail scam is still out there. In this, recipients are told that a complaint has been filed against their business and they need to respond by clicking on a link in the e-mail. Again, the link takes them to a third-party Web site that infects their computer with a virus.

Steps to take:

Should you receive a suspicious e-mail, do not click on any links. You can test the links by using your mouse to hover over them and viewing the destination link. If the e-mail is a scam, the Web site shown will not be a bbb.org URL.

If you receive an e-mail, please forward it to phishing@council.bbb.org and immediately delete it from your inbox. Also, make sure your virus software on your computer is up-to-date.

For more information, visit bbb.org.