December 07, 2011
Better Business Bureau is issuing an urgent SCAM alert cautioning
businesses and consumers about an email that looks like it is from BBB,
with the subject line “Complaint from your customers.” This e-mail is
fraudulent; ignore its contents and delete it immediately. If you have
already clicked on a link in the e-mail, run a full virus scan of your
The e-mails have return addresses that BBB does not
use and it is signed with the address of the Council of Better Business
Bureaus, the national office of the BBB system. The e-mail contains a
link to a non-BBB web site. Do NOT click on the link.
BBB is working with law enforcement to determine its source and stop the fraudulent campaign.