BBB Logo

Better Business Bureau ®
Start With Trust®
In Eastern North Carolina

BBB Business Review

Is this your Business?

BBB Accredited Business since 09/28/2004

Pella Carolina Inc. dba Pella Window and Door Co.

Find a Location

Phone: (919) 859-9881Fax: (919) 859-9884View Additional Phone Numbers8831 Westgate Park Dr Ste 104, RaleighNC 27617-4816 Send email to Pella Carolina Inc. dba Pella Window and Door Co.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 09/28/2004

BBB has determined that Pella Carolina Inc. dba Pella Window and Door Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Pella Carolina Inc. dba Pella Window and Door Co.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

BBB file opened: 01/01/1986Business started: 07/01/1960
Type of Entity


Incorporated: September 1979, NC

Contact Information
Principal: Mr. Eric Smithey (Manager)Customer Contact: Mr. Rob Darcey Mr. Troy M. Brim, Jr. (President)Mr. Lee Way (General Manager)
Number of Employees


Business Category

Window Companies, Door Companies, Window Installation Companies

Products & Services

Pella Window & Door Co. offers the sale and installation of Pella Brand windows and doors, for replacement or new construction projects of all sizes.

Alternate Business Names
Pella Windowscaping Center

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.