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CarMax, Inc.

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Phone: (919) 783-9494Fax: (804) 217-6819View Additional Phone Numbers8520 Glenwood Ave, RaleighNC 27612-7310

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BBB Accreditation

A BBB Accredited Business since 01/01/2003

BBB has determined that CarMax, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for CarMax , Inc.. BBB located in Richmond, VA has the full report as that BBB handles all complaints for CarMax , Inc..

Additional Information

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This firm is headquartered at 12800 Tuckahoe Creek Pkwy, Richmond, VA 23238.

BBB file opened: 12/01/1994Business started: 02/01/1956Business started locally: 01/01/1994
Type of Entity

Corporation

Incorporated: February 1994, VA

Contact Information
Principal: Mr. Thomas J. Folliard (President/CEO)Customer Contact: Ms. Michelle Stone (Paralegal)Mr. Keith D. Browning (Exec Vice President/CFO)Mr. Richard L. Sharp (Chairman)Ms. Lisa K. Van Riper (Director, Public Relations)
Number of Employees

100

Business Category

Used Car Dealerships

Products & Services

The used car retailer buys, reconditions, and sells cars and light trucks at more than 40 retail units in some 15 states, mainly in the Southeast and Midwest; CarMax also operates some 15 new-car franchises (mostly at the same locations as the used-car dealers).

Alternate Business Names
Car Max Super Stores

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.