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Find a Location

Maupin Travel has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maupin Travel

      404 Hunt St STE 140 Durham, NC 27701-2275

    • Maupin Travel

      510 Daniels St Raleigh, NC 27605-1317

    Business ProfileforMaupin Travel

    Travel Agency
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Maupin Travel has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maupin Travel

        404 Hunt St STE 140 Durham, NC 27701-2275

      • Maupin Travel

        510 Daniels St Raleigh, NC 27605-1317

      Location of This Business
      404 Hunt St STE 140, Durham, NC 27701-2275
      BBB File Opened:
      5/3/2001
      Years in Business:
      45
      Business Started:
      2/1/1979
      Date of New Ownership:
      1/10/2014
      Business Incorporated:
      10/11/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Trevor Smith, President
      Contact Information

      Principal

      • Mr. Trevor Smith, President

      Customer Contact

      • Ms. Julie Glover, VP Ops.
      • Mr. Trevor Smith, President
      Additional Contact Information

      Fax Numbers

      • (919) 829-0232
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/28/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I booked a vacation for 6 with Maupin and 3rd party they used made a major mistake which I had to catch and if I wouldn't my vacation would have not happen. I paid them almost $10,000 to book flight and hotel when they only booked 1 flight instead of 6. I spent 3 hours on the phone with ******** which they forward me itinerary of what was booked by them and it was not correct. Agent and Travel Impression spent 6 hours to get my situation corrected and all I got was an apology and a refund that I was entitled due to overpayment and now I have to wait for 30-60 days to get my money. As a customer I expected more from them. This is not how I expected them to service me. I feel like I worked harder to get my trip finalized than them and this is bad business.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern Carolinas

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