BBB Accredited Business since 06/27/2012
Research Square LLC
Phone: (919) 704-4253Fax: (919) 287-2439601 West Main Street, Suite 102, Durham, NC 27701 Send email to Research Square LLC
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American Journal Experts (AJE) helps the global scientific research community overcome communication barriers to publication. AJE provides a suite of manuscript services for researchers, but also partners with journals, publishers and universities.
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A BBB Accredited Business since 06/27/2012
BBB has determined that Research Square LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Research Square LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Research Square LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Shashi Mudunuri (CEO)Customer Contact: Ms. Rochelle Cupelli (VP, Finance)Ms. Jenny Evans (Director, Support)Ms. Lisa Pautler (Director, Marketing)Ms. Betsy Rack (Marketing Manager)
Number of Employees
Translators and Interpreters, Editors, Publishing Consultants
Products & Services
American Journal Experts (AJE) provides English language editing, field-specific translation, manuscript formatting, and figure preparation to international researchers publishing in scholarly journals. AJE helps researchers get published.
Refund and Exchange Policy
Per the company, "AJE provides a guarantee for Editing services. Publication is a subjective process, so we are not able to guarantee that you will be published after you use our services. We do guarantee that we will re-edit your paper for free if it is rejected by a journal for reasons of English language alone".