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      Country
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          Find a Location

          Master Tanning, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Master Tanning, Inc.

              4905 Hwy 70 E New Bern, NC 28562-9419

            • Master Tanning, Inc.

              350 Lewis Farm Rd New Bern, NC 28560-8477

            Business ProfileforMaster Tanning, Inc.

            Tanning Equipment
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            20 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Master Tanning, Inc. offers the sale of Wolff tanning beds and supplies.

            Business Details

            This is a multi-location business.

            Find a Location

            Master Tanning, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Master Tanning, Inc.

                4905 Hwy 70 E New Bern, NC 28562-9419

              • Master Tanning, Inc.

                350 Lewis Farm Rd New Bern, NC 28560-8477

              BBB File Opened:
              4/19/1999
              Years in Business:
              37
              Business Started:
              1/1/1987
              Business Incorporated:
              2/5/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • WolffTanningBed.com
              • SunFire Tanning Beds
              Contact Information

              Principal

              • Mr. Horace Tyler Jr., President

              Customer Contact

              • Mr. Horace Tyler Jr., President
              • Mr. Doug Tyler, Vice President
              Additional Contact Information

              Fax Numbers

              • (888) 253-0994
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/16/2023

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              BEWARE BEWARE BEWARE! Please research this seller before buying. They have an F rating with Better Business Bureau. Many complaints about not getting items when told and the sales people only want your money and provide no customer service or follow up to orders. We are now 10 weeks in to what was suppose to be a 4 to 6 week turn around for 5 beds. They now have 20k of our money and we still do not have a ship date despite our business now losing money because of their untruthfulness. Please do your research! They also operate under different variables of their company name.

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Elizabeth L

              01/31/2024

              If I could, I would Leave this company 0 stars! Do not buy from this company! I purchased a tanning bed in 2018 from this company. This makes my bed 6 years old. I called this company because this is where I purchased the bed and gave her (*****) the make and model number to get new shocks for my bed. She said that they no longer have those shocks but might have something that works. She sends them. They do not work and she tells me its trial and error until we find ones that work. So now I have 3 sets that do not work and they do not have anything that will work on a 6 year old bed that THEY sold me. So frustrating! But to top that off.i paid $79.95 for the first set of shocks. Since then she sent me 2 more pairs of shocks and now expects me to ship all 3 sets of shocks back that do not work and will only reimburse me $60. Its probably going to cost more than that to ship them back. ***** has been very rude throughout this whole process! That should have been a red flag, I guess! I shouldnt have to pay for their mistakes!

              Local BBB

              BBB of Eastern Carolinas

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