BBB Business Review
Is this your Business?BBB Accredited Business since 10/01/1993
Travel Resorts of America, Inc.
Find a LocationPhone: (910) 652-5559Fax: (910) 652-2411View Additional Phone Numbers1059 Sycamore Ln, Jackson Springs, NC 27281-9140 Send email to Travel Resorts of America, Inc.www.travelresorts.com
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BBB Accreditation
A BBB Accredited Business since 10/01/1993
BBB has determined that Travel Resorts of America, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Travel Resorts of America, Inc.'s rating include:
- 32 complaints filed against business
Factors that raised Travel Resorts of America, Inc.'s rating include:
- Length of time business has been operating.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 8 |
| Billing / Collection Issues | 6 |
| Problems with Product / Service | 18 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 32 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: September 1991, NC
Contact Information
Principal: Mr. Steven R. Baldelli (President)Customer Contact: Mr. Steve Tyson (Billing Manager)Related Businesses
Trident Management and Marketing, Inc. - 1930 N Poplar St Ste 21, Southern Pines, NCRed Rover - 1930 N Poplar St Ste 21, Southern Pines, NC
Advanced Direct Security, LLC - 340 Commerce Ave Ste 20, Southern Pines, NC
Number of Employees
55
Business Category
RV Parks and Campgrounds, Resorts
Products & Services
Travel Resorts of America, Inc. is a 194 acre private resort located in the Sandhills of North Carolina. It is a family oriented location with multiple ammenities.
Industry Tips
Summer Camp ProgramsLocationsX
2 Locations
-
1059 Sycamore Ln
Jackson Springs, NC 27281-9140(910) 652-5559
(910) 693-3030
(800) 370-1645Directions -
1930 N Poplar St Ste 21
Southern Pines, NC 28387-7092(800) 422-7414 ext 4051Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Eastern North Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Travel Resorts of America, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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