BBB Business Review

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BBB Accredited Business since 09/08/2011

Thundershirt, LLC

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(866) 892-2078112A Broadway St, DurhamNC 27701-2402 Send email to Thundershirt, LLC



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Description

Thundershirt, LLC sells products to reduce dog and cat anxiety.

BBB Accreditation

A BBB Accredited Business since 09/08/2011

BBB has determined that Thundershirt, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Thundershirt, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Thundershirt, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/23/2011Business started: 03/01/2009
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Phil Blizzard (CEO)Customer Contact: Ms. Tanya Freeman Mr. Philip J. Blizzard (Member/Manager)Mr. Chris Cashin (Member)Ms. Myra Davenport (Customer Service)Mr. Benjamin D. Feldman (Member/Manager)Mr. John G. Mebane III (Member)Mr. Jay Mebane (CFO)
Number of Employees

30

Business Category

Retail Pet Supplies

Products & Services

Thundershirt, LLC sells products to reduce dog and cat anxiety.

Hours of Operation
Mon: 08:30 AM to 05:00 PMTue: 08:30 AM to 05:00 PMWed: 08:30 AM to 05:00 PMThu: 08:30 AM to 05:00 PMFri: 08:30 AM to 04:00 PM
Refund and Exchange Policy

The company offers a 45-day money back guarantee. Customers should return their products to the point of purchase for a full refund. They can not accept returns that were not purchased from them directly.

Alternate Business Names
Thunderworks

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.