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BBB Accreditation A & J Automotive, Inc has been a BBB Accredited business since August 2008. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
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BBB Rating for A & J Automotive, IncBased on BBB files, A & J Automotive, Inc has a BBB Rating of A+ on a scale from A+ to F. |
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Business Contact and Profile for A & J Automotive, Inc |
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| Name: | A & J Automotive, Inc |
| Phone: | (919) 212-1085 |
| Fax: | (919) 212-2719 |
| Address: | 1426 Wilders Grove Ln |
| Raleigh, NC 27604-4704 | |
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| Website: | www.ajautorepair.com |
| Original Business Start Date: | July 1996 |
| Principal: | Mr. Ray Fannin, President |
| Customer Contact: | Ms. Jo Smaltz, Office Manager - (919) 212-1085 or |
| Email Address: | |
| Entity: | Corporation |
| Incorporated: | April 1996, NC |
| Employees: | 9 |
| Type of Business: | Repair Shops, Auto Repair Services, Brake Shops, Car Lubrication Shops, Inspection Stations, Tire Dealers, Tire Repair Shops |
| BBB Accreditation: | A & J Automotive, Inc is a BBB Accredited business. |
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Products and Services of A & J Automotive, IncA & J Automotive, Inc offers complete import/domestic auto repair services. |
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Additional Locations and Phone Numbers
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Customer Complaint History for A & J Automotive, IncWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 1 complaint about A & J Automotive, Inc in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Industry Tips Car Service Always get a written estimate for parts and labors. Make sure the estimate states that the shop will contact you for approval before performing any work exceeding a specified amount of time or money. When you pick up your car, ask the service manager to explain all work completed and all replacements made. Also get a completed repair order describing the work done. It should list each repair, parts supplied, the cost of each part, labor charges, and the vehicle's odometer reading when you brought the vehicle in as well as when the repair order was completed. Ask for all replaced parts. Also, ask that any major new parts that have been installed be pointed out to you, if possible. If the shop guarantees its work, get the guarantee in writing. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with A & J Automotive, Inc, please let them know that you contacted BBB for a BBB Reliability Report. ID: 6007760 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
