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Find a Location

Universal Pawn Shop has 1 locations, listed below.

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    Business ProfileforUniversal Pawn Shop

    Pawnbroker

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Universal Pawn Shop is a pawn shop which offers sporting goods, jewelry, electronics, etc. They also offer the sale of used cars.

    Business Details

    Location of This Business
    632 W Prospect Ave, Raeford, NC 28376-2512
    BBB File Opened:
    6/15/2004
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Incorporated:
    9/11/1981
    Type of Entity:
    Corporation
    Alternate Business Name
    • Universal Marketing, Inc.
    • B & H Auto Sales
    Business Management
    • Mr. Robert "Bob" C. Heath, President
    Contact Information

    Principal

    • Mr. Robert "Bob" C. Heath, President

    Customer Contact

    • Mr. Robert "Bob" C. Heath, President
    Additional Contact Information

    Fax Numbers

    • (910) 875-6804
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KISAL G

    1 star

    03/26/2024

    Never buy a car from this place. My daughter purchased a vehicle there a few months back. Her payments and insurance on the car was paid up. Within the first month she was having issues with this car. She informed the owner and sales people at this facility about the issues, which they told her that she was held responsible to fix the repairs. Less then 6 months she was told car from a mechanic that the car needed a transmission replaced due to leakages and so much other stuff wrong with the car. She has put so much money into trying to repair this car already. My daughter bought the car as she stated with outside bodily damage done to it, because she really needed a car at the time. When she was informed about the transmission needing to be replaced, she called the owner to seek assistance. At first he stated they wouldnt do anything to help her fix the car, then she insisted on calling again numerous of times until he gave in and told her to bring the car back to them to get it checked by their mechanic. A couple of days went by my daughter called about her car, I witness her on the phone as this man rudely hollered at her and accused her of not filing an insurance claim because the car had bodily damage. My daughter told him that she bought the car that way and why would she file a claim for something she didn't do. He told her that he was not giving her car back and that he called her insurance company and filed the claim himself, then hung up on her. I called back, He would not speak to me over the phone so my daughter had to go to work and her boyfriend and grandparents and I went to this place on her behalf. When I got there the police was there assisting her boyfriend as he got their stuff out the car. This man still would not do right by giving her, her car and he tried to lie and say he didnt have the key for it when her boyfriend and grandparents showed up. Please do not buy any car from this place.

    Local BBB

    BBB of Eastern Carolinas

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