BBB Business Review

Is this your Business?

This Business is not BBB Accredited

NewStar Mortgage, Inc.

Find a Location

Phone: (919) 403-1256Fax: (919) 493-5608View Additional Phone Numbers3622 Shannon Rd Ste 104, DurhamNC 27707-3771 Send email to NewStar Mortgage, Inc.http://www.newstarmortgage.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

NewStar Mortgage, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised NewStar Mortgage, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on NewStar Mortgage, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 03/13/2003Business started: 01/01/1979Business started locally: 10/01/1997
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Carolina Banking Commission
316 W Edenton St
Raleigh, NC 27603-1761
(919) 733-3016
http://www.nccob.org

BBB records show a license number of B-103309 for this company, issued by North Carolina Banking Commission. Their web address is http://www.nccob.org.

Type of Entity

Corporation

Incorporated: December 2000, NC

Contact Information
Principal: Mr. Jacques El-Chayeb (President)Mr. Leon T. Cooke (Manager/Raleigh)Ms. Susan S. King (Manager/Garner)Ms. Kathy VanBeck (Contact)
Number of Employees

10

Business Category

Mortgage Brokers, Real Estate

Products & Services

NewStar Mortgage, Inc. is a full service mortgage banker/broker with in-house underwriting and loan processing. The company offers a full lending portfolio to include conventional, jumbo, fixed, ARM, FHA/VA, conforming, non-conforming, sub-prime and hard credit loan products. NewStar Mortgage, Inc. also has table-funding capabilities.

Alternate Business Names
Prestar Mortgage Inc
Industry Tips
Refinancing Loans

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.