BBB Accredited Business since 02/01/1998
Charles & Colvard, Ltd
Phone: (919) 468-0399Fax: (919) 468-0486View Additional Phone Numbers170 Southport Dr, Morrisville, NC 27560-7327
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A BBB Accredited Business since 02/01/1998
BBB has determined that Charles & Colvard, Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Charles & Colvard, Ltd's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||10|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Charles & Colvard, Ltd
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Mr. Randy McCullough (President & CEO)Customer Contact: Mr. Kyle Macemore (CFO)Mr. Steven Larkin (COO)Ms. Bernadette Lindemer (Director of Office Administration)Mr. Randy McCullough Thomas (President/CEO)
Number of Employees
Products & Services
Charles & Colvard, Ltd. is the sole source worldwide for moissanite, a unique created gemstone.