BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 05/08/2014

Village Design Group, Inc.

(910) 692-100010700 S US Highway 15 501, Southern PinesNC 28387-5147 Send email to Village Design Group, Inc.View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Village Design Group began serving the Sandhills as Pinehurst Interiors in 1982. The 9-member design team provides interior design services for both residential & commercial projects. The 12,000 sq ft Interior Design Center is open to the public.

BBB Accreditation

A BBB Accredited Business since 05/08/2014

BBB has determined that Village Design Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Village Design Group, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Village Design Group, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 08/29/2007Business started: 01/01/1982
Type of Entity

Corporation

Incorporated: January 2001, NC

Contact Information
Principal: Ms. Vicki L. Stone (President)
Number of Employees

3

Business Category

Interior Decorators, Interior Decorator Supply Stores, Property Management Companies, Interior Designers - Commercial, Interior Designers, Home Décor, Accessories & Gifts - Online Retailer, Home Accessories, Bathroom Remodelers, Kitchen and Bath Designers, Kitchen Remodeling, Kitchen and Bath Remodelers

Products & Services

Full service interior design firm serving the eastern US. 9-member design team specializing in both residential and commercial interior design, staging, re-design, property oversight, remodeling, home renovation and new construction oversight.

Refund and Exchange Policy

Refunds and exchanges are not available on custom-ordered items.


Customer Review Rating plus BBB Rating Summary

Village Design Group, Inc. has received 5.0 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.