BBB Business Review

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BBB Accredited Business since 09/01/1991

Rising Sun Pools, Inc.

Find a Location

Phone: (919) 851-9700Fax: (919) 859-1529View Additional Phone Numbers5608 Hillsborough St, RaleighNC 27606-1533

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BBB Accreditation

A BBB Accredited Business since 09/01/1991

BBB has determined that Rising Sun Pools, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Rising Sun Pools, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rising Sun Pools, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/01/1974Business started: 07/01/1972
Type of Entity

Corporation

Incorporated: May 1978, NC

Contact Information
Principal: Mr. Michael Vassallo (Vice President)Customer Contact: Ms Tara Vassallo-Onthank (VP Retail Operations)Ms. Gina da Roza (Vice President)
Number of Employees

38

Business Category

Hot Tub and Spa Dealers, Concrete Additive Suppliers, Swimming Pools - Maintenance, Swimming Pools - Leak Detection & Repair, Swimming Pool Repair Companies, Swimming Pools- Above Ground, Swimming Pool Equipment Supplies, Swimming Pool Contractors, Dealers, Design, Patio, Porch and Deck Enclosure Companies

Products & Services

Rising Sun Pools, Inc. offers a full line of in ground pools and above ground pools, spas, and saunas. They also offer regular maintenance and repair services.

Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PMSat: 09:00 AM to 04:00 PM

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.