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BBB Accredited Business since 03/22/2012
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A BBB Accredited Business since 03/22/2012
BBB has determined that HT Home Warranties meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered HT Home Warranties' rating include:
- Length of time business has been operating.
Factors that raised HT Home Warranties' rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Total Closed Complaints||5|
Please visit the NC Department of Justice website for further information regarding home warranties.BBB file opened: 05/06/2011Business started: 01/01/2008
Type of Entity
Incorporated: March 2008, DE
Contact InformationPrincipal: Mr. William Fennell (President)Customer Contact: Mr. Keith Fennell (Claims Manager)Ms. Teresa Blunt (Human Resorces)Mrs. Brenda Blunt (Cheif Operation Officer)Ms. Kim Bonitto (Supervisior)Ms. Bridget Fennell (Contact)Mr. Chris Pugh (General Contractor)Ms. Shirleatheia Walker (Treasurer)Ms. Elizabeth Wynters (Customer Service)
Number of Employees
Home Warranty Plans
Products & Services
High Tech Home plans offer Exterior and Interior coverage. Roof, Gutters, Siding, Windows, Shutters, Hand Rails, Flood lights, Septic System,(1) Heating and AC System, and all operating components in the interior. Price is 50.00 per Mo. With a $50 deductible
Refund and Exchange Policy
Please see terms and conditions, located on their site. http://www.htwarranties.com/termsandcondtions.pdf
They work nationwide with their home improvments services. The warranty product is offered in 40 states.