BBB Accredited Business since 12/27/2012
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Smoke Alert was started in 2010 in order to educate the public about Fire Safety in the home. Their primary goal is to save lives in our community by offering inexpensive Dryer Vent Cleaning and FREE home fire safety inspections.
Request a Quote
A BBB Accredited Business since 12/27/2012
BBB has determined that Smoke Alert Home Fire Safety meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Smoke Alert Home Fire Safety include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
30 Customer Reviews Customer Reviews on Smoke Alert Home Fire Safety
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||30 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Chris Tomlin (Managing Member)Mr. Keith Gaudette (Field Supervisor)
Number of Employees
Dryer Vent Cleaning, Fire Protection Equipment Suppliers, Fire Extinguisher Distributors, Security Cameras, Fire Protection Consultants, Chimney Sweeper, Chimney Cleaning Companies, Smoke Detector Suppliers
Products & Services
Smoke Alert cleans dryer vents as well as sells, installs, and maintains fire safety products.
Dryer vent cleaning from $59 each. Chimney Sweep starting at $80.
Hours of OperationMon: 08:00 AM to 10:00 PMTue: 08:00 AM to 10:00 PMWed: 08:00 AM to 10:00 PMThu: 08:00 AM to 10:00 PMFri: 08:00 AM to 10:00 PMSat: 08:00 AM to 10:00 PMSun: 08:00 AM to 10:00 PM
Refund and Exchange Policy
Per the company,
"We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days we may offer a refund as long as the items are in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
No visible signs of wear or damage in any way
within 30 calendar days, always, after 30 at our discretion
must not be a special order or a custom order
unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description."
Oxford,Henderson, Louisburg, Raleigh, Durham, Wake Forest, Morrisville, Cary, Apex, Chapel Hill, even further depending on the volume.
Alternate Business NamesSmoke Alert, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview