BBB Business Review

This Business is not BBB Accredited

Atomschirm Corp

(919) 682-1475923 E Trinity Ave Ste H, DurhamNC 27704-5076 Send email to Atomschirm Corp

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Atomschirm Corp is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Atomschirm Corp's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Atomschirm Corp

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)
11/10/2014Delivery Issues | Read Complaint Details

Ordered A Carry The Burden T shirt and paid for it on 10/26/14. Have not received shirt or a response from them. Order #YHST XXXXXXXXXXXXXX XXXXXX
All details are above.

Desired Settlement
Money back but would like the shirt if possible.

Final Consumer Response /* ****** ** *********** */
Thanks for your help, Company has called me and we resolved the situation.. ****

04/20/2016Guarantee / Warranty Issues | Read Complaint Details

Sent a item back for return, and never got resolution after 6+ emails and at least 3 phone calls.
Sent back a wallet for return, waited about a month and nothing so I sent numerous emails and made phone calls. out of all of them I recived 1 reply that my issue was being forwarded on and that was the last contact I had from them, that was almost 2 months ago. So now I dont have the product and the lost money that I gave this place. This has been ongoing for about 4-5 months now.

Desired Settlement
At this point I would just like them to hold up their policy on returns and refund my money.

Business Response
Contact Name and Title: ***** ********* VP of Ops
Contact Phone: XXX-XXX-XXXX
Contact Email: *****
It appears like our company never received the item the customer returned. That said, we are going to refund the customer via check.

Details below:

Check Number: ****
Check Amount: $32.25
UPS Next Day Air tracking number: 1Z1YFXXXXXXXXXXXXX

I attempted to call the customer this afternoon to explain the issue but was not able to get in contact with him.

More Info Received From Business
Refund issued.

If customer would still like to receive his product, please have him reach out.

Industry Comparison| Chart

Clothing Stores, T-shirt Companies

Additional Information

BBB file opened: 02/01/2012Business started: 06/01/2006
Type of Entity


Incorporated: June 2006, NC

Contact Information
Principal: Mr. Nicola J. Palmisciano (President)
Number of Employees


Business Category

Clothing Stores, T-shirt Companies

Alternate Business Names
Ranger UP

Map & Directions

Map & Directions

Address for Atomschirm Corp

923 E Trinity Ave Ste H

Durham, NC 27704-5076

To | From


1 Locations

  • 923 E Trinity Ave Ste H 

    Durham, NC 27704-5076(919) 682-1475

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Eastern North Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Atomschirm Corp is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Email Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on October 1, 2009.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Clothing Stores


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


About BBB Business Review Content and Services

Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.


Thank you for your feedback.

Help us improve by taking our survey.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.