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Find a Location

Sport Durst Millennium Automotive Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSport Durst Millennium Automotive Group

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/11/2024

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Millennium Automotive Group of Durham, Inc offers the retail sales of new Mazda, Hyundai & Kia; service repair, body shop repairs, retail & wholesale of parts.

    Products & Services

    Retail sales of new Mazda, Hyundai & Kia; service repair, body shop repairs, retail & wholesale of parts.

    Business Details

    This is a multi-location business.

    Find a Location

    Sport Durst Millennium Automotive Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4511 Chapel Hill Blvd, Durham, NC 27707-2510
      BBB File Opened:
      6/1/1999
      Years in Business:
      24
      Business Started:
      6/1/1999
      Business Incorporated:
      2/22/1999
      Accredited Since:
      4/11/2024
      Type of Entity:
      Corporation
      Alternate Business Name
      • Millennium Automotive Group of Durham, Inc
      Business Management
      • Mr. Ken Nichols, Customer Contact
      • Mr. Chris Granholm, General Manager
      • Ms. Emily Henderson
      Contact Information

      Principal

      • Mr. Chris Granholm, General Manager
      • Ms. Emily Henderson

      Customer Contact

      • Mr. David Durst, President
      • Ms. Sandy Phillips, Controller
      • Ms. Renee' Innes, Office Manager
      • Mr. Tim Fortune, General Sales Manager
      • Mr. Chris Granholm, General Manager
      • Ms. Tami Neal, Executive Assistant
      • Ms. Emily Henderson
      Additional Contact Information

      Fax Numbers

      • (919) 536-6572
        Primary Fax
      • (919) 536-6570
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      ******** Center manager ***************************** is extremely rude. Need to speak with someone in Corporate to file a customer service complaint and find out a completion date on my vehicle. I regret ever purchasing a vehicle from here because the customer service is terrible.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Naomi W

      1 star

      10/07/2023

      Very bad experience!August 5,2023 purchase 2017 ***** Cope for sons birthday,drove off the lot didnt make it a mile car had to go back all lights on in dash board.Car get only get up to 45,Dealership called Sunday come pick up car,made it home,next day same thing,took car to Auto Zone got print out of findings,took it back to dealership.Dealership kept for week.got car back again,5 days later,car broke down in ******* sat there in parking lot while week.Car been back 4 times,Now we getting the run around.My son is stuck with car still making payments.I am so sorry for his first time getting a car.BUSiness

      Local BBB

      BBB of Eastern Carolinas

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