This Business is not BBB Accredited
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Mazda of New Bern is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Mazda of New Bern's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Mazda of New Bern
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Joe Alcoke (President)Customer Contact: Ms. Lane Vann (Executive Personal Assist)
Number of Employees
Car Dealerships, Auto Repair Services, Used Car Dealerships
Alternate Business NamesJoe Alcoke's Auto & Truck Center, Alcoke Management, LLC, Joe Alcoke Chevrolet, Joe Alcoke Volvo, Joe Alcoke Lincoln-Mercury, Joe Alcoke Kia, Joe Alcoke Pre-Owned Super Center
Industry TipsCar Service
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview