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BBB Accredited Business since 12/01/1993

Crown Automobile of Chapel Hill

Phone: (919) 425-4700Fax: (919) 929-3813View Additional Phone Numbers1001 Southpoint Auto Park Blvd, DurhamNC 27713-7327 Send email to Crown Automobile of Chapel HillView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 12/01/1993

BBB has determined that Crown Automobile of Chapel Hill meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Crown Automobile of Chapel Hill's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 12 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Problems with Product / Service10
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Crown Automobile of Chapel Hill

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/01/1982Business started: 03/01/1982
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Scott Washle (General Manager)Customer Contact: Mr. Matt Mann (Contact)Mr. Bill Holmes (Controller)Mr. Michael Kearney (President)
Number of Employees

50

Business Category

Car Dealerships, Auto Repair - Maintenance, Auto Repair - Tune-Up, Auto Repair Services, Car Diagnosis Shops, Used Car Dealerships

Products & Services

Crown Automobile of Chapel Hill offers new and used auto sales, auto parts and service.

Alternate Business Names
Crown Fordham, LLC, Crown Volvo, Crown Honda, Crown Honda of Southpoint
Industry Tips
Car Service

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.