BBB Opens New Outreach Office in Northwest PA

January 17, 2014

Erie, PA - January 17, 2014 - Better Business Bureau (BBB) of Western PA is enhancing its services for businesses and consumers in Northwestern Pennsylvania by adding an outreach office in Erie effective immediately. BBB of Western PA serves 28 counties in the western half of the state and will continue providing complaint processing and dispute resolution, business reviews, advertising review and Accredited Business services, etc., at its Pittsburgh headquarters. BBB services can be accessed at or by calling 877.267.5222.


The Erie office is now offering educational information, resources and presentations to business and consumer groups in the area regarding community scams, making wise-buying decisions, identity theft prevention, BBB Military Line and more. The additional location will also help to provide more personal support to businesses and consumers in the region, which includes Crawford, Erie, Mercer, Warren and Venango Counties.  

Pamela Marlowe has joined the BBB of Western PA as Public Relations Coordinator in the new Erie outreach office. Marlowe will promote BBB’s mission and goals and continue the non-profit organization’s long-standing success in Pennsylvania. She will also work to increase consumer awareness about schemes and fraudulent practices related to current events through news releases and media interviews.

“The mission of BBB is to create an ethical marketplace where buyers and sellers can trust each other,” said Pamela Marlowe, public relations coordinator of Better Business Bureau of Western PA. “With the Erie marketplace being the second largest in our service area, BBB is confident that this new office will be a resource for both businesses and consumers in the region and help promote trust in the community.”

If you know of any group, organization or business that may be interested in learning more about BBB services, the new Erie outreach office or scheduling a BBB Speakers Bureau presentation, contact BBB at the information below. In addition, Marlowe is available for Erie area media interviews and inquiries:

Better Business Bureau of Western PA - Erie Satellite Office
1001 State Street, Suite 1400
Erie, Pa 15601

Pamela Marlowe, Public Relations Coordinator
877.267.5222, extension 134



About BBB

BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free BBB Business Reviews, charity BBB Wise Giving ReportsTM and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 113 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 4.5 million local and national businesses and charities. Please visit for more information about the BBB System.