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BBB Accredited Business since

Budget Water International

Phone: (412) 828-6001 Fax: (412) 828-6005 View Additional Phone Numbers   View Additional Email Addresses http://www.budgetwater.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We feature only the USA's best water filters, water softeners, iron filters and water conditioners. Our well water iron filters, sulfur filters, odor removal systems, drinking water filters and reverse osmosis systems are the best money can buy, but at an affordable price. We also have test kits, travel filters, RV filters and well water filtration systems at low wholesale prices. We have FREE water testing too. Every custom water treatment system we sell is made with only the best NATIONAL NAME BRAND PARTS*. Our home water treatment systems replace ALL major brands. We also sell all type of commercial and industrial water filtration systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Budget Water International meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Budget Water International include:

  • Length of time business has been operating
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 14
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Budget Water International
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 8

Additional Information

BBB file opened: December 02, 2002 Business started: 01/01/1998
Type of Entity

Corporation

Business Management
Mr. Jerry Kelley, President Mr. Zachary Vaughn, General Manager
Contact Information
Customer Contact: Mr. Zachary Vaughn, General Manager
Business Category

WATER SOFTENING & CONDITIONING EQUIP, SVC & SUPLS WATER TREATMENT EQUIPMENT, SERVICE & SUPPLIES WATER-BOTTLED & BULK WATER FILTRATION & PURIFICATION EQUIPMENT

Method(s) of Payment
Visa, MasterCard, Discover, PayPal and electronic check
Refund and Exchange Policy
http://www.budgetwater.com/terms-of-service/
Alternate Business Names
Budget Water of USA Budget Water USA
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.