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BBB Accredited Business since

Unique Uniforms

Phone: (724) 656-0917 Fax: (724) 656-9617 View Additional Phone Numbers 1707 Wilmington Rd Unit E, New Castle, PA 16105

BBB Business Reviews may not be reproduced for sales or promotional purposes.


A full line of professional uniforms and accessories for medical field including EMT and Paramedics; food service uniforms for host/hostess, servers, chef and cook staff.  Slip resistant shoes for these professions including Dansko.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Unique Uniforms meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Unique Uniforms include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Unique Uniforms
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2009 Business started: 01/01/1998 in PA
Type of Entity


Business Management
Ms. Celesta McCartney, Owner
Contact Information
Principal: Ms. Celesta McCartney, Owner
Business Category


Products & Services

Unique Uniforms sells the following brand(s): Barco, Cherokee, Dansko, Edwards Garment, Fame Fabrics, Klogs USA, Landau, Littmann, Trimline, Uncommon Threads, White Swan

Unique Uniforms offers the following product(s): Aprons, Blood Pressure Cuffs, Chef Coats, Chef Hats, Chef Pants, Clogs, Lab Coats, Medical Scrubs, Shoes, Socks, Stethoscopes, Tuxedo Shirts

Method(s) of Payment
In addition to Cash, Checks (with proper ID), Master Card, Visa, Discover, American Express (credit and debit cards).  We also extend credit to facilities and institutions for a net 30 account with qualifying credit.
Refund and Exchange Policy
On line orders: customers must contact us within 10 days of receipt of their order to obtain a return authorization number.  Details of this policy is located at

In store purchases:  Returns are accepted within 30 days with receipt for exchange or gift certificate.

Any items returned regardless of where purchased must be in original packaging; not laundered; no alterations; all tags must be in tact.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.