Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Firestone Complete Auto Care

Additional Locations

Phone: (412) 856-0220 Fax: (412) 858-1018 View Additional Phone Numbers 400 Mall Circle Dr  District Office, Monroeville, PA 15146

Click for BBB Rating on Firestone Complete Auto Care

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information in BBB files this company operates a chain of more than 1,700 company-owned automotive tire and service stores throughout the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Complete Auto Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Firestone Complete Auto Care. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Complete Auto Care.

Additional Information

BBB file opened: January 01, 1976 Business started: 01/01/1926 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Vehicle Emissions Inspection and Maintenance Program
1101 S. Front Street, Harrisburg PA 17104
Phone Number: 800-265-0921

Business Management
Mr. Andrew Bandish, Manager-Wexford Mr. Steve Chandler, Manager-Erie Mr. Steven Cox, Manager-Hermitage Mr. Raymond Dengler, Manager-Allison Park Mr. Leslie Dewey, Manager - Erie Mr. Aaron Farmerie, Manager-Pittsburgh Mr. Gerald Galey, Manager - Bradford store only Mr. Curtis Groves, Manager-Washington Mr. Jeffery Gulling, Manager - Sharon Mr. Charles Hackett, Manager - St. College Mr. William Halsey, Manager-Pittsburgh Mr. Thomas Lowden, Manager - Greensburg Mr. George Markland, Manager-Johnstown Mr. Edward Neil, Manager - Altoona Mr. Duane Olsen, Manager- Moon Township Ms. Renee Petros, District Manager Mr. Robert Petrucelli, District Manager Mr. John Sapida, Manager-Monroeville Mr. Dave Schwartz, Manager - Uniontown Mr. Charles Smith, District Manager Mr. Anthony Spano, Manager- Bethel Park Mr. Wally Stock, Manager-Monroeville Mr. John Wankulitz, Manager-Pittsburgh Mr. Steven Zilavy, Manager-Natrona Heights
Contact Information
Customer Contact: Ms. Renee Petros, District Manager
Business Category


Alternate Business Names
Expert Tire Firestone Complete Auto Care GCR Tire Center Mark Morris Tire
Additional Information

This company's headquaters and company-owned locations throughout the country participate as members of the BBB. This means they support the BBB's services to the public and meet our membership standards.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.