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This Business is not BBB accredited

Groupwise Inc

Additional Locations

Phone: (724) 981-6122 Fax: (724) 981-6123 701 N Hermitage Rd Ste 26, Hermitage, PA 16148 http://www.gwtimeshareservices.com View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Groupwise Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 11

Additional Information

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BBB file opened: August 06, 1996 Business started: 10/01/1995 in PA Business started locally: 10/01/1995 Business under new ownership as of: 01/01/2014 Business incorporated: 12/20/1995 in PA
Type of Entity

Corporation

Business Management
Mr. Andy Harkins, Co-President Mr. Derek McGuire, Co-President Ms. Rhonda Allen, Office Manager
Contact Information
Principal: Mr. Andy Harkins, Co-President
Principal: Mr. Derek McGuire, Co-President
Related Businesses
Timeshare Title Inc
Business Category

TIMESHARE COMPANIES TRAVEL CLUBS

Alternate Business Names
Group Wise Inc Groupwise Timeshare Services GW Timeshare Services
Additional Information

BBB offers the following advice to timeshare owners who are looking for help in selling their timeshare:   

·Don’t Fall for the Hard Sell or an Offer that Sounds Too Good to Be True – Don’t agree to anything over the phone or at a seminar. Ask for written materials and take the time to think it over and don’t be pressured. 

·Get the Facts on the Figures – Find out if the business charges a commission. Do they handle the entire closing and provide escrow services? Do they charge an up-front listing or advertising fee? What does it cover and is it refundable? 
 
·Confirm Licensing Requirements – Ask if the company's salespeople are licensed to sell real estate where your timeshare is located. If so, verify this with the state licensing board.

·Confirm where the company is located and in what states it does business. Some timeshare resellers will use fake addresses or PO boxes in order to mislead timeshare owners.
 
·Be Wary of Upfront Fees – Many complainants to BBB were burned by companies charging an advance "appraisal" fee for services or were told that they just had to pay closing costs and the timeshare would be taken off their hands. Consider opting for a company that offers to sell for a fee only after the timeshare is sold. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale.   

·Contact the Better Business Bureau (www.bbb.org), state Attorney General's office, and local consumer protection agencies in the state where the company is located to find out if complaints have been lodged against the company.

Unscrupulous timeshare resellers may claim that your property is in demand and they can sell it immediately; unfortunately, these promises are often empty. When it comes to purchasing or selling a timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have.

Business Management

According to information in BBB files Steven Nagy is listed as the owner of Timeshare Title, Inc. Click here to view the company's BBB business review.

Industry Tips
Timeshare Sale & Resale
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Types of Complaints Handled by BBB

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