BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Groupwise Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Type of Entity
Business ManagementMr. Andy Harkins, Co-President Mr. Derek McGuire, Co-President Ms. Rhonda Allen, Office Manager
Related BusinessesTimeshare Title Inc
TIMESHARE COMPANIES TRAVEL CLUBS
Alternate Business NamesGroup Wise Inc Groupwise Timeshare Services GW Timeshare Services
BBB offers the following advice to timeshare owners who are looking for help in selling their timeshare:
·Don’t Fall for the Hard Sell or an Offer that Sounds Too Good to Be True – Don’t agree to anything over the phone or at a seminar. Ask for written materials and take the time to think it over and don’t be pressured.
·Get the Facts on the Figures – Find out if the business charges a commission. Do they handle the entire closing and provide escrow services? Do they charge an up-front listing or advertising fee? What does it cover and is it refundable?
·Confirm Licensing Requirements – Ask if the company's salespeople are licensed to sell real estate where your timeshare is located. If so, verify this with the state licensing board.
·Confirm where the company is located and in what states it does business. Some timeshare resellers will use fake addresses or PO boxes in order to mislead timeshare owners.
·Be Wary of Upfront Fees – Many complainants to BBB were burned by companies charging an advance "appraisal" fee for services or were told that they just had to pay closing costs and the timeshare would be taken off their hands. Consider opting for a company that offers to sell for a fee only after the timeshare is sold. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale.
·Contact the Better Business Bureau (www.bbb.org), state Attorney General's office, and local consumer protection agencies in the state where the company is located to find out if complaints have been lodged against the company.
Unscrupulous timeshare resellers may claim that your property is in demand and they can sell it immediately; unfortunately, these promises are often empty. When it comes to purchasing or selling a timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have.
According to information in BBB files Steven Nagy is listed as the owner of Timeshare Title, Inc. Click here to view the company's BBB business review.