BBB Business Review
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BBB Accredited Business since
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We manufacture bike shorts and Cycling Jerseys in Pennsylvania. Aero Tech Designs is a cycle wear company. We design and market, high quality bicycle apparel that meet and exceed the needs of our customers. Our products will enhance performance with emphasis on technical design for bicycling comfort.
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A BBB Accredited Business since
BBB has determined that Aero Tech Designs Cycling Apparel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Aero Tech Designs Cycling Apparel include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Type of Entity
Business ManagementMrs. Cathy Schnaubelt- Rogers, President
Products & Services
Aero Tech Designs Cycling Apparel offers the following product(s): bike gloves, Bike Shorts, Biking Gear, Children's cycling clothes, Cycling Apparel, Cycling Jerseys, gel padded cycle shorts
Refund and Exchange PolicyRefunds:
Fill out our
Return Form and send it within 3 weeks of receipt (or 2 weeks after
the new year for orders placed during the holiday season). For security
purposes, credit card numbers expire in our system after 21 days. Only
unused (not worn, not laundered) clothing with tags will be fully
refunded. Items returned without tags and original packaging are subject
to a 25% restocking fee. Orders over $300.00 USD are subject to a 25%
Shipping is not refundable. To qualify for a full
refund, returns must be in the same condition as when originally sold
and in the original packaging provided by the manufacturer, including
tags, packaging, and accessories to the product itself. All garments
must be UNUSED and UNLAUNDERED. Aero Tech Designs will not refund any
garments that have hair or have been worn, dirtied, or washed.
Please allow 7 business
days after receipt of your return for the refund to show up on your
credit card statement. Checks may take two weeks to be processed
and mailed to the address on the original order.
We even cover the cost of re-shipping your exchanged item(s). To
exchange an item, just return it within 3 weeks of your order’s ship
date with this completed Return Form. Please make sure that all of the
tags and original packaging are included. Aero Tech Designs will not
exchange any garments that have hair or have been worn, dirtied, or
washed. International orders will be shipped back via first class mail.