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            Business ProfileDorrance Publishing Company Inc

            Publishers Book
            BBB accredited business

            Contact Information

            585 Alpha Dr Ste 103

            Pittsburgh, PA 15238-2911

            Visit Website
            (800) 695-9599

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            Customer Reviews

            4.27/5

            Average of 163 Customer Reviews

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            Customer Complaints

            71 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 10/27/1995

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Dorrance Publishing Company is a Book Publishing Service.

            Business Details

            Location of This Business
            585 Alpha Dr Ste 103, Pittsburgh, PA 15238-2911
            BBB File Opened:
            9/1/1989
            Years in Business:
            34
            Business Started:
            6/1/1989
            Accredited Since:
            10/27/1995
            Type of Entity:
            Corporation
            Alternate Business Name
            • Rose Dog Books
            • Red Lead Press
            Business Management
            • Mrs. Jessica Stillwell, Service Manager
            Contact Information

            Principal

            • Mrs. Jessica Stillwell, Service Manager

            Customer Contact

            • Mrs. Jessica Stillwell, Service Manager
            Additional Contact Information
            Read More Business Details and See Alerts

            Customer Complaints

            71 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In 2020 I had Dorrance Publishing Company publish a book for me. I paid over three thousand dollars which paid for everything. They only offered thirty percent of the royalties to me and they took the rest. I had never had a book published before. They gave me no accountability of books sold. When they sent me an email telling they had $25. to pay me, they said they would send a check or send it to my bank account. After waiting a month, I called and asked why I hadn't received the check, they said I had to fill out a paper for the gocvernment. I did that and mailed it to them. After a couple of months, I again asked why I didn't get the check, they again said I had to fill out the paper. I told them I already did it. In October of last year I published another book with another company and have already received royalties from them. There is something wrong with Dorrance Publishing Company. It seems the they don't want to pay me. Even though it is a small amount, it is the principle of the whole thing.
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            Read 70 More Complaints

            Customer Reviews

            163 Customer Reviews

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            Most Recent Customer Review

            Benita P

            04/04/2024

            A few years ago, I published a children's book with Dorrance publishing company through RoseDog publishing. There were a few errors that were made on the part of these publishers at my cost. I had yet to make a profit off of the book. I am now trying to make a sell through a book store who agreed to promote my book but first, I have to depend on RoseDog to print the copies. I am now waiting on the orders.***************************.
            Read 162 More Customer Reviews

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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