Business ProfileforPool & Spa Outlet

I paid 1818.99 for pool to be leveled and new liner ..my pool is not level they only brought two bags of sand I have this all on servaliance cameras to prove I absolutely told the technician when he arrived that it needed leveled before the job even got started so if we was unable to level my pool he should of informed me that he was unable to do so I paid to much money to let this go and to been taken advantage of … Fred was shown the photos of the pool before we purchased the new liner and stated it just needed sand and the installer only brought two bags of sand and we provided 3 80lb bags if I would have known it needed something else done I should have been informed instead of paying this kind of money in my pool not fixed I would’ve been happy to pay the technician to do what needed to be done for my pool to be right I have also called other pool places it only cost about $1000 for a liner and two bags of sand to be installed I called Pool city I’ve called Valley Pool and spa feel free to contact them and ask them for a liner for 18 foot round pool beaded liner to be installed not even a grand .. valley pool and spa phone number is ************ so if that was the case of Pool spa outlet why did I get charged $1818.99 when After speaking to Fred at Pool and spa outlet he says it only cost 14 to 1500 for a new liner and installed so why was I charge 1818 99 if that was not to level my My swimming pool. my husband is the one who talked to Fred after three left messages and I mentioned to call the BBB