BBB Business Review
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BBB Accredited Business since
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Primary Health Network (PHN) has community health centers throughout Western Pennsylvania. Their network includes 15 medical, dental and optometry service locations in Mercer County and 18 sites throughout Beaver, Blair, Butler, Cambria, Clarion, Crawford, Indiana, Lawrence, and Westmoreland Counties in Pennsylvania and Ashtabula and Trumbull counties in Ohio.
They employ a provider staff that consists of over 110 physicians, dentists, physician assistants, certified nurse practitioners and other healthcare professionals; and a support staff of over 400. They offer comprehensive primary health and subspecialty services to the communities they serve.
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A BBB Accredited Business since
BBB has determined that Primary Health Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Primary Health Network include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Department of State
206 North Office Building, Harrisburg PA 17120-0029
Phone Number: 717-787-8503
The number is DC006321L.
Type of Entity
Business ManagementMrs. Lori Leipheimer, Management Ms. Lorrie Speir-Chrastina, Senior VP Monica Sims, Training and Development Manager
PHYSICIANS & SURGEONS-MEDICAL-M.D. PHYSICIANS & SURGEONS-INTERNAL MEDICINE PHYSICIANS & SURGEONS-PEDIATRICS PODIATRISTS X-RAY LABS-MEDICAL & DENTAL HEALTH & MEDICAL (GENERAL) PSYCHIATRISTS & PSYCHIATRIC SERVICES REIKI THERAPY ACUPUNCTURISTS CHIROPRACTORS DENTISTS OPTOMETRISTS-O.D.