Business ProfileforPeoples Natural Gas

I received a letter in the mail from peoples natural gas stating if I did not call to set up an appointment to have them come in my house to check my meter they would shut my gas off and charge me $65.00 to turn my gas back on. I called the company and they said they called and left messages and sent me letters in the mail. I received no voicemails. The company states this is there last resort to get me to call them. So had I not checked my mail my gas would be shut off and I would have to pay $65 to have it turned back on. So if you don’t look at junk mail and they don’t leave messages they shut your gas off as the weather is cold. Then to top it off they charge you to have your service back on. So utility companies can threaten you and put you in danger because they want something from you. I understand they need to check the meter. The water company knocked on my door and checked my water lines two weeks ago. No threatening letter or added fees due to their wants and needs. I have scheduled an appointment for them to come check my meter. That’s no problem. My issue is being threatened and facing possible financial charges due to their wants and needs. I pay my bill, I paid the initial turn on fees. But to threaten your customers is unacceptable.