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          Diversity Moving Company has 1 locations, listed below.

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            Business ProfileforDiversity Moving Company

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/4/2019

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Diversity Moving Company is a full service, office, residential, commercial, and packing relocation service.

            Products & Services

            Boxes, Furniture wrap

            Business Details

            BBB File Opened:
            6/13/2011
            Years in Business:
            14
            Business Started:
            9/28/2009
            Business Incorporated:
            7/14/2014
            Accredited Since:
            10/4/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 8920112 for this business, issued by Pennsylvania Public Utility Commission

            These agencies may include:

            Pennsylvania Public Utility Commission

            PO Box 3265

            Harrisburg PA 17105

            (800) 692-7380

            http://www.puc.state.pa.us/

            BBB records show a license number of U.S. DOT #3065181 for this business, issued by U.S. Department of Transportation

            These agencies may include:

            U.S. Department of Transportation

            Secretary of Transportation, 400 7th Street, S.W.

            Washington DC 20590

            BBB records show a license number of MC# 1071198 for this business, issued by U.S. Department of Transportation

            These agencies may include:

            U.S. Department of Transportation

            Secretary of Transportation, 400 7th Street, S.W.

            Washington DC 20590

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • The Moving Firm
            • The Moving Firm LLC
            Business Management
            • Mr. Ronnie Barrett II, Owner
            • Ms. Teare Barrett, Owner
            Contact Information

            Principal

            • Mr. Ronnie Barrett II, Owner

            Customer Contact

            • Ms. Teare Barrett, Owner

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This company came to my home to pack on July 10. They came a little after 10 and took a good while to get started. They took a break, and by 7pm did not finish. They were talking a lot and listening to music and working very slowly. They said they would come back the next day at 9. They came back closer to 10, and said they were planning what to do next. I had told them weeks ago about my road being steep and gravelly and they had said they could manage it. They had a truck at the top of the road: they drove it down a bit and then tried to get back up- the had the gas pedal all the way down and spun the tires and made smoke. They said they weren’t sure what they could do. I said I was concerned because they didn’t seem to know how to negotiate my driveway, and the work wasn’t done from the night before and it was already after 11. One of the gentlemen, Jason, called his boss, I think his name is Ron. Ron really hollered at me that I was being racial, and what did I think ? Did I think they were just a bunch of black guys ? And “how about if we just leave now and leave you with this mess? No one else will take this job. You should be happy with what you got!”, and “at least none of my guys are smacking you on the butt and saying ‘hey lady!’” I tried so hard to be nice - I felt so desperate! I kept apologizing and Ron said “alright. There you go. You be nice to me and my men. That’s how you need to be.” I started to cry and he said “well, I had to break you so you would behave.” The. The office manager called me and scolded me and said that now they were going to charge me once they got the furniture in the truck, and again when they took it off, and they had no idea how much it would cost. I asked them to leave. Now my house is a mess. They charged me over 2,000 and now the boxes are so heavy I have to repack everything. I am alone and 60 year old woman. I feel afraid of their anger and so sad they took advantage of me.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lina Z

            5 stars

            10/26/2021

            Professional, kind, fast, careful, and all around great communication and attitude. We would definitely recommend them and use them again.

            Local BBB

            Better Business Bureau of Western Pennsylvania

            BBB Reports On

            BBB reports on known marketplace practices.

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