BBB Business Review

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This business is not BBB accredited.

Don Farr Moving & Storage Company

Phone: (412) 469-9700 Fax: (412) 469-2740 View Additional Phone Numbers 4920 Buttermilk Hollow Rd, West Mifflin, PA 15122 http://www.donfarrmoving.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Don Farr Moving & Storage Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 28 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 4
Guarantee/Warranty Issues 3
Problems with Product/Service 19
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

1 Customer Review on Don Farr Moving & Storage Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 01, 1986 Business started: 04/01/1981 in PA Business started locally: 01/01/1982 Business incorporated 01/22/1982 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Public Utility Commission
PO Box 3265, Harrisburg PA 17105
http://www.puc.state.pa.us/
Phone Number: 800-692-7380
The number is PUC00107168.

Type of Entity

Corporation

Business Management
Ms. Dolores Fix, President Mr. David Fix, General Manager
Contact Information
Customer Contact: Mr. David Fix, General Manager
Principal: Ms. Dolores Fix, President
Related Businesses
Don Farr Moving & Storage Company Hindman Moving & Storage
Business Category

MOVERS

Alternate Business Names
Exclusive Services, Inc. Farr, Don Moving & Storage Company Gateway Moving & Storage
Industry Tips
Moving
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.