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BBB Accredited Business since

A-K Valley Transcription Service, LLC

Phone: (724) 339-8973 Fax: (888) 466-9158 Finnin Rd, New Kensington, PA 15068 View Additional Email Addresses http://akvalleytranscription.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This medical transcription company specializes in oncology/cancer clinics, but are able to service any specialty in any location.  We are able to create standard templates to minimize your bottom line costs and time dictating.  All transcriptionists have at least 10 years of MT experience.  Guaranteed accuracy and turnaround time in 32 hours or less, based on your specific criteria.  We will set up your reports to match existing formats, logos, and offer you E-signature, auto faxing, and several dictation/import methods including phone dictation, digital handhelds, smart phones and PC dictation. We are meticulous in our transcriptions, with a stringent code of conduct in maintaining confidentiality of all records.  We are HIPAA and HITECH compliant in providing our clients with web-based electronic medical records easily accessible 24/7 by authorized users. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-K Valley Transcription Service, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-K Valley Transcription Service, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-K Valley Transcription Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 22, 2012 Business started: 06/20/1991
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ruthann Keslar, Executive Director
Contact Information
Principal: Ms. Ruthann Keslar, Executive Director
Business Category

MEDICAL TRANSCRIPTION RECORDS MANAGEMENT MEDICAL RECORD SERVICE TRANSCRIPTION SERVICE

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.