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Gorell Enterprises Inc

Additional Locations

Phone: (724) 465-1800 Fax: (724) 465-1894 1380 Wayne Ave, Indiana, PA 15701

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This company is a manufacturer of specially engineered, custom-manufactured windows for replacement and new-construction applications, patio doors, aluminum storm windows and doors, sunrooms and conservatories.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Gorell Enterprises Inc include:

  • Failure to respond to 9 complaints filed against business
  • Government action(s) against business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 13
Problems with Product/Service 5
Total Closed Complaints 18

Additional Complaint Information

On Feb. 9, 2012, Gorell Windows & Doors, LLC went into judicial receivership. On February 14, 2012, Soft-Lite Gorell LLC, a wholly owned subsidiary of Soft-Lite LLC, announced its intent to purchase certain assets of Gorell. The Receivership Court approved the sale on March 29, 2012.

The sale included the Gorell name and product styles but did not include any warranty liabilities.   Gorell products purchased before February 14, 2012 are not the liability of Soft-Lite Gorell LLC.

Questions regarding Gorell’s warranties on products purchased before February 14, 2012, may be directed to the receivership company handling it: The Meridian Group, 223 Fourth Ave, Suite 1700 Pittsburgh PA 15222.  

Gorell products purchased after February 14, 2012 are the responsibility of Soft-Lite Gorell LLC. Click here to access Soft-Lite’s BBB review out of the Akron, Ohio Better Business Bureau.

Additional Information

BBB file opened: May 25, 1999 Business started: 01/21/1993
Type of Entity


Business Management
Mr. Wayne Gorell, C.E.O. Mr. Arnold Levitt, Chief Financial Officer Mr. Don Raborn, Vice President - Operations
Contact Information
Principal: Mr. Wayne Gorell, C.E.O.
Business Category


Alternate Business Names
Gorell Windows & Doors

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What government actions does BBB report on?

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