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This company is a manufacturer of specially engineered, custom-manufactured windows for replacement and new-construction applications, patio doors, aluminum storm windows and doors, sunrooms and conservatories.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||11|
Additional Complaint Information
On Feb. 9, 2012, Gorell Windows & Doors, LLC went into judicial receivership. On February 14, 2012, Soft-Lite Gorell LLC, a wholly owned subsidiary of Soft-Lite LLC, announced its intent to purchase certain assets of Gorell. The Receivership Court approved the sale on March 29, 2012.
The sale included the Gorell name and product styles but did not include any warranty liabilities. Gorell products purchased before February 14, 2012 are not the liability of Soft-Lite Gorell LLC.
Questions regarding Gorell’s warranties on products purchased before February 14, 2012, may be directed to the receivership company handling it: The Meridian Group, 223 Fourth Ave, Suite 1700 Pittsburgh PA 15222.
Gorell products purchased after February 14, 2012 are the responsibility of Soft-Lite Gorell LLC. Click here to access Soft-Lite’s BBB review out of the Akron, Ohio Better Business Bureau.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Wayne Gorell, C.E.O. Mr. Arnold Levitt, Chief Financial Officer Mr. Don Raborn, Vice President - Operations
MANUFACTURERS & PRODUCERS