BBB Business Review
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BBB Accredited Business since
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This corporation offers lighting products for retail & wholesales customers.
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A BBB Accredited Business since
BBB has determined that Pegasus Lighting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Pegasus Lighting include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Type of Entity
Business ManagementMr. Thomas E Farin, Former President Mr. Chris Johnson, President
LIGHTING FIXTURES-RETAIL LIGHTING FIXTURES-SUPPLIES & PARTS ELECTRIC EQUIPMENT & SUPPLIES-RETAIL
Products & Services
Pegasus Lighting offers the following product(s): Barbecue Lights, Battery Operated Lights, Cabinet Lighting, Desk Lamps, Display Lights, Exhaust Fans, Exit Signs & Emergency Lighting, Fluorescent Light Fixtures, LED Lighting, Light Boxes, Picture Lights, Recessed Lighting, Rope Lights, Step Lights, Trade Show Lighting, Transformers, Under Cabinet Lighting, Xenon Fixtures
Method(s) of PaymentVISA, MasterCard, American Express, or Discover credit cards; PayPal; VISA or Mastercard debit cards; money order; cashier's check; wire transfer; personal check; business check for company credit accounts
Refund and Exchange PolicyYou may return your new Pegasus Lighting product at your expense within 45 days of delivery for a complete refund excluding the cost of shipping or any minimum order charges. To return a product, follow these steps:
*If items are not returned in "factory fresh" condition and in their original packaging a Restocking Fee of 10%-30% will be charged. The amount of this charge will be decided on a case-by-case basis and be determined by the condition of the product and the state of the original packaging.
**Any items returned to Pegasus Lighting that were not sent within 45 days of the original delivery date will be considered an unauthorized return, and the customer will not receive credit for the product and Pegasus Lighting will not ship the product back to you.