BBB Business Review

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This business is not BBB accredited.

Allegheny Health Network

Additional Locations

Phone: (412) 359-3131 Fax: (412) 359-3888 View Additional Phone Numbers 320 E North Ave, Pittsburgh, PA 15212


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Description

This company offers full service hospital care.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Allegheny Health Network include:

  • 13 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Length of time business has been operating


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 11
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

1 Customer Review on Allegheny Health Network
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1981 Business started: 01/01/1885
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Department of Health
625 Forster Street 8th Floor, Harrisburg PA 17120
http://www.portal.health.state.pa.us/
Phone Number: 877-724-3258

Business Management
Mr. Thomas G Chakurda, Vice President/Corporate Comm Ms. Connie Cibrone, C.E.O. Ms. Sandy Knobeloch, Administrative Assistant Ms. Jessica Walsko , Director, Single Billing Office
Contact Information
Principal: Mr. Thomas G Chakurda, Vice President/Corporate Comm
Customer Contact: Ms. Jessica Walsko , Director, Single Billing Office
Business Category

HOSPITALS

Alternate Business Names
Allegheny General Hospital Allegheny Vally Hospital Canonsburg General Hospital Forbes Regional Hospital Jefferson Hospital Saint Vincent Health Center Saint Vincent Urology Associates West Penn Allegheny Health System West Penn Allegheny Health System West Penn Hospital WPAHS
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.