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BBB Accredited Business since

Craft Heating Co Inc

Phone: (412) 921-6995 Fax: (412) 921-0991 31 Noble Ave, Pittsburgh, PA 15205 http://www.craftheating.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Craft Heating Offers:
Residential Sales, Service and Installation of HVAC equipment
Light Commercial Sales, Service and Installation of HVAC equipment
Installation of Air Cleaners and Humidifiers
Professional Duct Cleaning
Written Estimates on Replacement Units/Systems
Maintenance Agreements
Sheet Metal Fabrication


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Craft Heating Co Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Craft Heating Co Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Craft Heating Co Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1973 Business started: 01/01/1947 in PA Business incorporated 10/01/1981 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA010105.

Type of Entity

Corporation

Business Management
Mr. Jim Diminno, President
Contact Information
Principal: Mr. Jim Diminno, President
Business Category

HEATING & AIR CONDITIONING HEAT EXCHANGERS SHEET METAL WORK THERMOSTATS AIR CONDITIONING REPAIR DUCT CLEANING HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT AIR CONDITIONING SUPPLIES & PARTS BOILERS-NEW & USED BOILERS-SUPPLIES & PARTS HEATING EQUIPMENT HUMIDIFYING APPARATUS AIR DUCT CLEANING FURNACE SALES & SERVICE AIR CONDITIONING CONTRACTORS & SYSTEMS BOILERS-REPAIR & CLEANING HEAT PUMPS HEATING CONTRACTORS

Products & Services

Craft Heating Co Inc sells the following brand(s): Craft Heating Company Inc. is a Trane Comfort Specialist

Craft Heating Co Inc offers the following product(s): Service all brand equipment.

Method(s) of Payment
Cash
Personal Checks
Visa Card
Master Card
Discover Card
Alternate Business Names
Craft Heating & Cooling Co Inc
Industry Tips
Home Improvements - Heating & Cooling Pennsylvania Home Improvement Consumer Protection Act
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.