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BBB Accredited Business since

Gutter Helmet Systems

Phone: (800) 748-9168 Fax: (724) 733-8257 View Additional Phone Numbers 401 Plum Industrial Park, Pittsburgh, PA 15239 View Additional Email Addresses http://www.harryhelmet.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers the sale & installation of seamless gutters, gutter protection working with new & existing gutter systems, replacing gutter systems, heat cables and roof replacement.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gutter Helmet Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gutter Helmet Systems include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gutter Helmet Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 30, 2002 Business started: 05/01/1980 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square, Harrisburg PA 17120
http://hicsearch.attorneygeneral.gov/
Phone Number: (888) 520-6680
Fax Number: 717-787-8242
The number is PA010099.

Type of Entity

Sole Proprietorship

Business Management
Mr. Bill Padrick, Regional Manager Ms. Tina Hampton, Office Manager
Contact Information
Customer Contact: Ms. Tina Hampton, Office Manager
Principal: Mr. Bill Padrick, Regional Manager
Business Category

GUTTERS & DOWNSPOUTS ROOFING CONTRACTORS SIDING CONTRACTORS AWNINGS & CANOPIES

Products & Services

Gutter Helmet Systems offers the following product(s): Gutter Helmet, Heat Cables, Replacement Roofs, Replacement Siding, Retractable Awnings, Seemless Gutters

Method(s) of Payment
Checks, MasterCard, VISA, Discover, American Express, Financing available with approval
Industry Tips
Home Improvements - Roofing Pennsylvania Home Improvement Consumer Protection Act
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.