BBB Business Review
This Business is not BBB accredited
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USA Credit promotes the use of a credit card via the internet. By advertising on various high traffic web sites and email, consumers are linked to the company web site to apply for the credit card. The credit card is good only for merchandise purchased from the company’s web site. The USA Credit Card is not affiliated with the nationally recognized credit cards.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Commonwealth Marketing Group include:
- 38 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Commonwealth Marketing Group include:
- Length of time business has been operating.
- Response to 38 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||38|
Additional Complaint Information
The company has failed to eliminate the basic cause of customer complaint filed at the BBB. The company has responded to customer complaints processed by the BBB usually by offering a refund and an explanation of its position. Customer complaints deal with USA Credit using a check draft to withdraw funds from the credit applicants’ checking account to cover charges connected with the membership application. The customer contends they are unaware of monies to be taken from their checking account. USA Credit replies advising the applicant has agreed to this withdrawal by providing the routing numbers for their checking account. USA Credit offers an unconditional 30 day cancellation and refund policy.
Type of Entity
Business ManagementMr. John Fonzo Ms. Jacqueline Joseph, Compliance Director
FULFILLMENT SERVICES CREDIT CARDS & PLANS MEDICAL DISCOUNT PLANS