BBB Business Review

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This business is not BBB accredited.

Level 3 Communications

Phone: (724) 743-9888 Fax: (724) 743-9792 121 Champion Way, Canonsburg, PA 15317 View Additional Web Addresses

Click for BBB Rating on Level 3 Communications

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This corporation is a provider of business telecommunications services that offers enterprise companies & carriers superior Internet, data & voice solutions via its reliable, secure and independently owned metropolitan & intercity fiber-optic network. Telcove operates throughout 50 markets in the eastern half of the United States.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Level 3 Communications. BBB of Denver / Boulder Colorado has the full report as that BBB handles all complaints for Level 3 Communications.

Additional Information

BBB file opened: March 05, 1998 Business started: 01/01/1990
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Public Utility Commission
PO Box 3265, Harrisburg PA 17105
Phone Number: 800-692-7380

Type of Entity


Business Management
Mr. Vince Diethorn, Customer Relations Manager Mr. Robert E Guth, C.E.O. Mr. Jeff Donahue, Senior VP Sales Dept
Contact Information
Principal: Mr. Vince Diethorn, Customer Relations Manager
Principal: Mr. Robert E Guth, C.E.O.
Business Category


Alternate Business Names
Adelphia Business Solutions Hyperion Telecommunications TelCove

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.