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This Business is not BBB accredited

Horizon Card Services

Additional Locations

Phone: (800) 251-6144 Fax: (724) 599-1580 View Additional Phone Numbers 1707 Warren Rd, Indiana, PA 15701 View Additional Web Addresses

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The company offers an unsecured credit card through mailings and the internet.  The unsecured credit card is good only for merchandise purchased from their online store. The card is not affiliated with the nationally recognized credit cards.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Horizon Card Services include:

  • 94 complaints filed against business

Factors that raised the rating for Horizon Card Services include:

  • Length of time business has been operating.
  • Response to 94 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

94 complaints closed with BBB in last 3 years | 42 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 46
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 37
Total Closed Complaints 94

Additional Complaint Information

According to the Pennsylvania Department of State, Horizon Card Services filed as a business entity on September 28, 2006 with Robert Kane listed as an owner. The BBB file opened on the company December 02, 2006. Customer complaints allege that they receive an offer for what is believed to be a credit card. The company's unsecured credit card can only be used to purchase merchandise through the company's online store. Consumers claim that the merchandise is limited in number and value while requesting a refund. In some instances complainants are offered a partial refund and only after having complaints processed by the BBB does the company usually provide a full refund and an explanation of its position.

Additional Information

BBB file opened: December 07, 2006 Business started: 04/22/2005 in PA Business started locally: 04/22/2005 Business incorporated: 04/22/2005 in PA
Type of Entity

Sole Proprietorship

Business Management
Mr. Robert Kane, President Mrs. Dee-ann Bollinger, Compliance Officer Mr. Rich McDonald, Executive Vice President
Contact Information
Customer Contact: Mrs. Dee-ann Bollinger, Compliance Officer
Principal: Mr. Robert Kane, President
Business Category


Alternate Business Names
Credit Hawk Heritage Merchant Services My Instant Benefits Net First Platinum Net Trust Platinum Reliant Holdings, Inc The Horizon Outlet

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