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BBB Accredited Business since

Denovus Corporation Ltd.

Additional Locations

Phone: (877) 533-6688 Fax: (877) 619-4177 480 Johnson Rd  Ste 110, Washington, PA 15301 View Additional Email Addresses http://www.denovusltd.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides collection and recovery receivables management services for financial institutions, hospitals, consumer finance companies and post secondary education institutions.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Denovus Corporation Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Denovus Corporation Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 9
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Denovus Corporation Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 02, 2004 Business started: 04/04/1999
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Marcia McFadyen, President Ms. Celeste R Boehm, Director of Client Relations Mr. Thomas McFadyen, Director of Finance Ms. Trana M Strothers, Director of Operations Mr. Edward L Torchia, Exec VP
Contact Information
Customer Contact: Ms. Celeste R Boehm, Director of Client Relations
Principal: Ms. Marcia McFadyen, President
Business Category

COLLECTION AGENCIES CREDIT REPORTING AGENCIES

Industry Tips
Debt Collection
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.