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Phone: (412) 432-3300 Fax: (412) 432-0803 77 Hot Metal St, Pittsburgh, PA 15203 View Additional Email Addresses
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This company offers clothing, apparel for sale.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for American Eagle Outfitters, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for American Eagle Outfitters, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||74|
|Total Closed Complaints||131|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Andrew Cirelli Mr. Robert Hanson, CEO Ms. Jennifer Herrod, Manager Ms. Kara Johnston, Customer Relations Coordinator Ms. Candace Mitchell, Sr Manager of Customer Relations Mrs. Geraldine Schottenstein Ms. Lib Spiegel, Corporate Customer Relations Supervisor
CLOTHING-RETAIL BOYS CLOTHING/FURNISHINGS-RETAIL MENS CLOTHING & FURNISHINGS-RETAIL WOMENS APPAREL-RETAIL