BBB Business Review
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This company offers clothing, apparel for sale.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for American Eagle Outfitters, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 100 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||63|
|Total Closed Complaints||100|
Type of Entity
Business ManagementMr. Robert Hanson, CEO Ms. Miguelina Javier, Brand /Channel Coordinator Ms. Candace Mitchell, Sr Manager of Customer Relations
CLOTHING-RETAIL BOYS CLOTHING/FURNISHINGS-RETAIL MENS CLOTHING & FURNISHINGS-RETAIL WOMENS APPAREL-RETAIL